Report A Bug

Thank you for your interest in our platform.

Fill out the form below to tell us about the issue you are experiencing and please include the steps you took to encounter the issue. Please include account and device information, screenshots will also help us deliver a fix to you faster.

Please note that we receive a high volume of inquiries and it may take time to respond to yours.

Click here to return to your COVIDTracer application

For all other inquiries please contact us via:


User Manual

User Manual​

View our usual manual below to read up on how to get started and use all our features. This user guide describes the standard version of COVIDTracer, API integration and rebranding customisation is available upon request.​


We are currently experiencing a high volume of calls. Please send your inquiries to or via our contact form and we will get back to you as soon as we can.